Citizens´ Energy Forum working for better energy markets for consumers

EU Health and Consumer Commissioner John Dalli told the third Citizens' Energy Forum in London of the need for clear and trustworthy information as the key to improving the energy market for consumers. The Forum is organised by the European Commission and brings together consumer associations, industry, national regulators, and national government representatives to work on key issues such as billing, smart metering, supplier switching, protecting vulnerable consumers and complaint handling.